Genysis – AI Agency

Results from AI Voice & Chat Support

Consistent, multilingual, and tireless, fast responses at scale while humans focus on high-value work.

Under 60s first response

Agents triage, route, and resolve routine questions with clean human handoffs.

50% average resolution time

Virtual agents pull data from your systems, execute fixes, and close requests reducing back-and-forth.

+0.4-0.8 CSAT lift points

24/7 coverage in voice and chat with instant answers across channels.

Results from optimizing internal operations

Automated workflows, smarter task routing, and instant decision-making saved 140+ hours monthly.

+140 H saved every month

Thanks to fully automated CRM updates, onboarding tasks, and appointment follow-ups.

42% faster execution

Simplified internal processes (e.g., invoice handling, staff scheduling) using AI-powered workflows.

2x productivity

Measured increase in employee efficiency through integrated AI task routing and dashboards.

Results from migrating to the cloud & unlocking data visibility

Migrated legacy infrastructure, improved security, and enabled real-time reporting with 24/7 insights.

100% cloud native

Replaced outdated systems with scalable, secure cloud environments for long-term growth.

+33% productivity

Teams worked faster with centralized access to data, AI dashboards, and custom alerts.

60+ insights/month

Automated reports provided decision-ready analytics across sales, operations, and support.

Save hours. Save budget.
Stop morale-killing busywork.