Genysis – AI Agency
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RESULTS
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PROJECTS
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Results from AI Voice & Chat Support
Consistent, multilingual, and tireless, fast responses at scale while humans focus on high-value work.
Under 60s first response
Agents triage, route, and resolve routine questions with clean human handoffs.
50% average resolution time
Virtual agents pull data from your systems, execute fixes, and close requests reducing back-and-forth.
+0.4-0.8 CSAT lift points
24/7 coverage in voice and chat with instant answers across channels.
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Results from optimizing internal operations
Automated workflows, smarter task routing, and instant decision-making saved 140+ hours monthly.
+140 H saved every month
Thanks to fully automated CRM updates, onboarding tasks, and appointment follow-ups.
42% faster execution
Simplified internal processes (e.g., invoice handling, staff scheduling) using AI-powered workflows.
2x productivity
Measured increase in employee efficiency through integrated AI task routing and dashboards.
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Results from migrating to the cloud & unlocking data visibility
Migrated legacy infrastructure, improved security, and enabled real-time reporting with 24/7 insights.
100% cloud native
Replaced outdated systems with scalable, secure cloud environments for long-term growth.
+33% productivity
Teams worked faster with centralized access to data, AI dashboards, and custom alerts.
60+ insights/month
Automated reports provided decision-ready analytics across sales, operations, and support.
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Save hours. Save budget.
Stop morale-killing busywork.
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